A comparative study of public and private sector banks. Comparative study of public and private sector banks in india. Pdf this paper deals with the problem of nonperforming assets. Scope of study the scope of the banking services is vast and ever expanding. The factors contributing to npas, reasons for high npas and their impact on. This paper tries to highlight the comparative performance of public and private sector mutual funds and also. Comparative study between private sector and public sector banks in. Difference between public sector and private sector banks. A comparative study of non performing assets in public and private sector banks in the new age of technology satpala. Comparative study between private sector and public sector. A comparative study of customer satisfaction level in three major public sector banks state bank of india, bank of maharashtra and bank of baroda and three major private sector banks icici bank, hdfc bank and federal bank is done, with special reference to the problems faced by customers using online services.
Comparative analysis of npa of public sector banks,private. Comparative analysis of npas of public and private banks. This study covers the time periods from 1 april 2008 to 31st march 2018. Difference between public sector bank and private sector. Comparative study of job satisfaction of the employees of. The chapter deals with the study of customers expectations as well as their perceptions for service quality in banking sector. A comparative study of non performing assets in public and. Master of business administration i declare that the presented thesis represents largely my own ideas and work in my own words.
M banking is the provision of banking service through electronic channels and the customer can access the data without any time and geographical limitation. In this article, a comparative study has been made between npa of public sector banks and private sector banks in india for the past 5 years. Public sector is a part of the countrys economy where the control and maintenance is in the hands of government. The public sector and private sector banks, which can be differentiated on the basis of the following points a public sector bank is one where more than fifty percentage of the stake is owned by the government.
Master of business administration i declare that the presented thesis represents largely my. In a comparative study between the levels of jobsatisfaction of public and private sector bank employees lal madhurima, 2008 it was found that public sector banks score significantly better than private sector banks in terms of image, policies and objectives. A comparative study of non performing assets in public and private sector banks. Objectives of research a comparative study of performance of public sector bank and private sector bank has been made by keeping in view, the following objectives 1. The paper present the comparative study between the private sector banks. Hence, the present study was formulated with specific objectives to appraise and compare the customers perception scenario in the public sector banks and private sector banks. A comparative study between private sector banks and public sector banks with respect to cachar district degree for which the thesis is submitted. Axis bank and kotak mahindra bank from private sector and. This is a comparative study of public sector banks and private sector. Customers satisfaction in public and private sector banks.
Comparative analysis between private sector and public. Therefore it becomes important to examine the performance of the mutual fund in the changed environment. Pdf on aug 22, 2016, ashfaq ali and others published a. The banking sector is the backbone of the indian economy. The prime purpose of this study was to compare the performance of public and private telecommunication sector with reference to wireless services in assam telecom circle. Pdf a comparative study on financial performance of. The article explains the difference between public sector and private sector in tabular form. Project report public and private sector banks, mba. It is certified that phd thesis titled a comparative study on financial performance of private and public sector banks with special reference to affecting factors and their. A comparative study of public and private sector banks of india in regard to customer satisfaction. Difference between private and public sector banks.
Also through the present study, we would gauge the extent of it adoption in public sector, private sector and. Comparative analysis of service quality perception between. A comparative study on performance of public and private. The points given below explain the differences between public sector and private sector banks. The private sector banks and the public sector banks are differentiated mainly on the basis of the persons who are holding its majority of the shares where in case of the private sector banks majority of shares are held by the private individuals and corporations whereas in case of the public sector banks, majority of shares are held by the government.
Department of management studies, deenbandhu chhotu ram university of science and technology, murthal sonepat, india accepted 15 july 2014, available online 01 aug 2014, vol. The present comparative study focuses on the merger of public and. Comparative study between private sector and public sector banks in the adoption of technology. Growth performance analysis a comparative study between. A comparative study of sbi and icici banking services with special reference to customers preferences of gujarat. Sheela professor, dept of finance, gitam institute of management gitam university. A public sector bank is a bank that is operated through institutions owned by the people through their representative governments. The present research is conducted keeping in view the sharp difference between public and private sector banks. The present research paper aimed to examine and compare the financial performance. In this paper, the npas of public and private sector banks in india has been compared over a period of ten years 2004 to 20. To compare the financial performance of the public and private banks following parameters i. Pdf a comparative study of non performing assets in.
Nonperforming assets of public and private sector banks a comparative study studied that npas are considered as an important parameter to judge the performance and financial health of banks. A study on customer satisfaction towards public and. They used three sets of ratios, operating performance ratios, financial ratios, and efficiency ratios. Comparative analysis between private sector and public sector banks in. A public sector bank is a bank in which the major part of stake or equity is held by the government.
The service quality of both the banks has been measured using. Hence the research paper is an effort to study the growth rate in sbi and hdfc bank limited as both the banks are giant banks in public and private sector, so a comparative study of growth analysis of both the banks for a period of 10 years is made. Major changes took place in the functioning of banks in india only after liberalization, globalisation and privatisation. Comparison of icici bank with other private sector banks. A comparative study of public and private sector banks in bangladesh the results in table 1 show that male participants are the majority respondents as represented by 75% in public sector banks and 81% in private sectors banks.
Public sector banks are the banks, whose maximum shareholding is with the government. Public sector banks and private sector banks is dominant player which have important role in growth of. Pdf a comparative study of public sector banks and private. Comparative study of performance of public and private sector bank khushboo bhatia, naveena chouhan, neha joshi mba 2nd sem hr abstract banks are backbone of any economy. Pdf nonperforming assets of public and private sector.
The main objective of the study is to examine the impact of on employee. It also attempted to understand the relationship between npas net profit and advances and the recovery of npas through various channels. A bank is a financial institution and a financial intermediary that accepts deposits and channels those deposits into lending activities, either directly or through capital market. Difference between public sector and private sector with. Assetliabilitymanagement a comparative study of a public and private sector bank p. Synopsisa comparative study of sbi and icici banking. Comparative analysis of npa of public sector banks,private sector banks,foreign banks financial management project topics, finance base paper, accounting thesis list, dissertation, synopsis, abstract, report, source code, full pdf details for master of business administration mba, bba, phd diploma, mtech and msc college students. On the other hand, private sector banks are the one whose maximum shareholding is with. Pdf a comparative study on the performance of largest. Private sector banks were mostly focused on profit generation, while. This paper examines the comparative performance of leading public and private sector banks, i. An empirical analysis ashish gupta, vs sundram abstract public sector banks and private sector banks is dominant player which have important role in growth of indian economy. International conference on paradigm shift in taxation, accounting, 65 page finance and insurance of public sector commercial banks with special emphasis on state bank of hyderabad.
Impact of service quality on customer satisfaction in private and public sector banks. Comparative study of performance of public and private sector bank. With the debut of multinational private sector banks, banking sector is facing stiff competition and a thirst to enhance their service quality in order. A comparative study of customer satisfaction in public and private sector banks using servqual model gaura nautiyal assistant professor, banarsidas chandiwala institute of professional studies, new delhi. This present work attempts to study the customers perception towards the services. A comparative study of banking services and customer satisfaction in public, private and foreign banks. Kaur and saddy 2011 in the research paper entitled a comparative study of nonperforming assets of public and private sector banks an attempt is made to clarify the concept of npa, the. Pdf this paper aims at analyzing the relationship between public sector banks and private sector banks pertaining to advances and npas. This paper tries to analyze the comparative analysis of customer satisfaction among these two categories of banks public and private sector banks using the list of service attributes based on servqual method. Chkrabraborty and mohapatra 2008 stated in the study that public sector banks have an efficient. A comparative study on the performance of selected public. Mukund sharma associate professor, bnm institute of technology, bangalore, india abstract banks serve as the backbone to the financial sector, which facilitate the proper utilization of financial resources of a country. Comparative performance analysis of public sector sponsored and private sector sponsored mutual funds in india. Comparative study of performance of public and private.
Various public sector players started entering the. Hence it can inferred that public sector banks outweigh 49 3 they respondents were. The performance of any economy to a large extent is dependent on the performance of the banking sector. The banking sector constitutes a predominant component of the financial services industry.